Secondbyte Reviews

Secondbyte has an overall rating of 5.0 based on 24 reviews. Customer feedback on Secondbyte is mixed: Secondbyte reviewers highlight positive aspects like user-friendly interface, responsive customer support, competitive pricing, and high-quality products, which strongly appeal to tech-savvy consumers, budget-conscious shoppers, and individuals seeking reliable electronics. However, Secondbyte is often criticized for its limited product range, occasional shipping delays, lack of detailed product descriptions, and higher prices on some items.

5.0/5.0

24 reviews

5 Stars

20

4 Stars

0

3 Stars

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2 Stars

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1 Star

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All Secondbyte Reviews (24)
DoraCollins
January 19, 2023
"Fantastic quality products and excellent service"
I reached out to Secondbyte regarding the state of the Designed by Apple in California book. They were super courteous and went above and beyond to respond to my inquiries, even providing me with photos and shipping my order all the way to the Netherlands. The quality of their service and the product is genuinely impressive and has made me quite happy. I’d definitely suggest buying your items from here, even if you need them sent overseas. Big thanks to Secondbyte for this great experience!
LouisShaw
January 12, 2023
"Awesome shopping experience"
Had an awesome shopping experience. They were super helpful when my order got held up because of the Royal Mail strikes. Definitely recommend!
Marie.Mcdonalid
November 26, 2022
"Got a tip for Second Byte"
A friend suggested I check out Second Byte, and I gotta say, the service was solid. They gave me some great advice over the phone before I went ahead with my order. My iMac showed up just two days later, all nicely packaged. It was labeled as renewed, but honestly, it looks like it just came off the shelf.
Riley.Olson
July 01, 2022
"Quick Delivery"
Quick delivery and a decent price. I went for a brand new keyboard instead of a used one, so it was nice to snag an Apple product for a bit less than the usual Apple prices.
eslamcena35
May 19, 2022
"Great Experience"
Fantastic service! I'm really satisfied with the amount you offered for the Mac we sold. Payment was quick. I'm glad to report that these folks are trustworthy. Thanks a bunch!
yellowcat189
May 19, 2022
"I purchased an Apple Mini Mac"
I got myself an Apple Mini Mac, and it was delivered to Brazil. After going through customs, the package showed up pretty fast. I'm really pleased with how the mini is in great shape and the service was top-notch. Thanks a bunch!
silvercat949
May 12, 2022
"Got myself a fresh iMac since my previous one..."
Just picked up a new iMac because my old one kicked the bucket. Ran into a couple of problems, but Jeff took care of everything. Seriously, the service was top-notch. His knowledge about the product was just amazing. Huge thanks to you, Jeff!!!
brownpanda852
May 05, 2022
"Awesome Mac Sales and Service Team"
I've been a customer of Secondbyte for quite a while now. They offer straightforward service, frequently suggesting equipment and software that really simplify things for me. This time around, I was convinced I needed a newer used Mac, but Jeff suggested that upgrading the hard drive would really enhance performance. He was spot on. A machine I thought was destined for the scrap heap is now running like a champ. Huge thanks to them once more!
EduardoHarris
April 13, 2022
"My experience as a long-time customer..."
I've been a customer for quite a few years now. Secondbyte has consistently offered top-notch service, always ready to help with any inquiries or give advice. They've really come through for me during those pesky computer glitches or issues.
lazytiger557
April 06, 2022
"Best Online iMac Purchase Experience Ever!"
I can't express my gratitude to Secondbyte enough. I stumbled upon them while searching online and, after seeing the positive feedback, I decided to give them a shot. In the past, I had a rough experience with another online store that tried to pull a fast one on me by sending a lower-spec iMac than what was promised. That's when I discovered Secondbyte.

These folks are truly fantastic! Super helpful and clearly know their stuff. I couldn't be more satisfied with how they communicated, the advice they provided, and the purchase process. The item arrived in perfect condition.

Thanks a ton! If you're looking for an iMac or any refurbished Apple gear, don’t hesitate. I’ll be spreading the word about them to everyone I know.

If it were possible, I’d give them 20 stars!
AveryBates
February 24, 2022
"My Experience with Secondbyte Over a Decade"
For more than 10 years, I've relied on Secondbyte for all my Mac needs, whether brand new or pre-owned. The owners are always available for a chat when issues pop up, and I really appreciate their know-how and skills.
majoretteowo1234
February 17, 2022
"Always Great Experience"
Always a great experience. The service from Secondbyte is fantastic - I wouldn't choose any other place for sound professional advice and fair prices.
JacquelineMiles
January 20, 2022
"Exceptional Service - A Joy to Deal With!"
I stumbled upon Secondbyte while searching for the latest Apple release and found myself facing a wait of about three weeks.

Secondbyte had the high-end MacBook available, listed as new and priced £300 less than Apple.

The shopping experience was straightforward, prices were fantastic, and the delivery was quite reasonable.

They did have a hiccup with delivery, but unlike many other companies, they reached out to me first to inform me... No need to chase them down, just solid, quality service.

The item showed up on time (faster than if I had ordered from Apple) and was completely sealed, perfectly packaged, brand new, and exactly as described.

My order was missing an extra item I had requested, but a quick phone call sorted it out. They recognized my order immediately (small enough to care), no fuss, and sent out the missing part the same day (big enough to handle it).

I can't recommend Secondbyte highly enough - fantastic service, friendly and efficient customer support - truly exceptional.

If only all our suppliers were this easy and enjoyable to work with.
smalltiger666
January 18, 2022
"Great Customer Interaction"
Excellent communication, quick shipping, and a product that works perfectly. In this instance, it’s about hooking up an Apple 30” Cinema Display to a 2080ti card. Native 2560 x 1600 at 60hz runs like a charm, super happy with it.

I’ll definitely be back to shop here again.
DeloresBerry
January 14, 2022
"Jeff and Russ are truly fantastic"
Jeff and Russ are truly fantastic. Over the years, I've purchased multiple Macs from them. They always offer a great deal and top-notch machines. Their after-sales support is excellent, and they’re always there to assist if you run into any issues. I've suggested Second Byte to family and friends, both close and far away!

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